Returns & Exchanges
At Lusso, we stand behind the performance and quality of our athletic gear. If your equipment or apparel doesn't meet your expectations, we offer a hassle-free 30-day return policy for all items in original condition.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the unworn items with original tags attached into their original packaging and secure the prepaid shipping label to the outside.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment and notify you once it reaches our warehouse.
- 4.Quality Inspection & Refund
Our team will inspect the gear for performance integrity and process your full refund or ship your replacement within 3-5 business days.